Observation, background, context
I am drawn to this topic since I’ve always found the digital divide between race, age, and wealth to be very interesting. Most forms of technology feel simple to use, almost as an extension of my body, so when I see someone genuinely struggling to understand or use it, it’s interesting. Being aware of people’s lack of practice with a device, inability to use a piece of technology due to price, or technology being overly convoluted for someone to understand, is crucial to understanding the digital divide.
Problem
What causes the digital divide? My guess is the quarantine 4 years ago, as well as a person’s finance. As much as I’d like to say using technology is easy, if you didn’t grow up with it, it’s rather tricky. With technology becoming more and more ingrained into society, it’s especially important that the ability to understand the tools that are used in day to day life is common knowledge.
Frame
I am approaching this problem as someone who has experienced the divide firsthand. Not only am I the person my family calls when some technology needs fixing, I taught a group of senior citizens how to use various Microsoft products over last summer. What I learned from teaching is that people that don’t understand the technology are overwhelmed by the interface, so when there are no search options, the rate at which a person can work is substantially slower (considering they have to click through every option to find what they are looking for.)
Example sources
According to the “St. Louis Digital Divide Summary,” “Based on the five key components of the digital divide, it is apparent that income-related issues
such as service and device affordability are key drivers of the digital divide for most residents in St. Louis.” A person can’t begin to understand something they can’t use. The article, “Conquering the St. Louis Digital Divide: New Report Outlines Steps Necessary to Bridge the Gap” states that, “Exacerbated by poverty, the report found that nearly half of all households in St. Louis City and County are affected by at least one aspect of the digital divide.” Once again highlighting that large part of the issue seems to be the inability to afford technology.
Proposed technology
I intend to use charts and graphs to put a picture to the digital divide, and then use a roadmap of steps I believe would lead to a solution of the problem.
Sources
(https://stlgives.org/digital-divide-new-report/)
(https://stlgives.org/wp-content/uploads/2023/11/Digital-Divide-Summary-Report_22.pdf)